FAQ

Prospective students must:be at least 18 years of age be proficient in Englishpass a DOT physical exampass a drug & alcohol screeningpossess a valid driver's license

Students may drop any course up to 3 days after it begins to receive a 100% tuition refund, less any nonrefundable enrollment costs. Students who have completed less than 50% of a course are eligible for a prorated tuition refund. Students withdrawing after completing more than 50% of a course are not eligible for a tuition refund.

Each student is expected to attend each scheduled class. Students must maintain a minimum 80% attendance for the course and cannot exceed two (2) unexcused absences. An unexcused absence is defined as any absence that is not due to a documented emergency or that is not reported to the school within 24 hours of the scheduled class. Students who exceed two (2) unexcused absences may be subject to disciplinary action, including dismissal from the program.

Tuition payments can be made by major credit card, ACH, wire transfer, or personal check. Students receiving tuition assistance by third party student loan, scholarship, or workforce development grants must confirm funding prior to enrollment. Third parties must make payment directly to the Zeta Driving School. Students using VA education benefits are not required to set up ACH or link a card for any amount VA pays.

The Zeta Commercial Driving School does not accept credits from other institutions.

Zeta Driving School diligently prepares students for a career in commercial driving. Each of our courses has designated course material specifically tailored towards career prep. Zeta partners with multiple industry-leading companies who speak to our students about career options during and after their time in school. Zeta Driving School cannot guarantee employment placement.

Zeta Commercial Driving School takes student complaints and grievances seriously. To file a formal grievance with the school, please send an email to: team@zetacdl.com. Upon submission of your grievance, a dedicated school executive will initiate a formal investigation within 48 hours and provide a resolution in no more than 15 business days. If the complainant is unsatisfied with the outcome of the investigation or resolution, they may submit a complaint to the Kansas Board of Regents through the form found at: https://www.kansasregents.gov/academic_affairs/private_out_of_state/complaint_process or to the Council on Occupational Education at https://council.org or by phone at 800-917-2081 or in writing to 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350.

Classroom: Business Casual (jeans, sneakers)Hands-On: Driving Attire (closed toe boots, long pants) Events: Business Casual (unless otherwise stated)

The Zeta Commercial Driving School will track each student's grades and pace for completing the course. Each learning module will have a minimum passing grade requirement and maximum amount of allotted time. Students will be notified by their instructor in writing in the event that they are at-risk of not satisfactorily meeting the completion requirements. The Director of Curriculum will review each student's overall progress weekly to ensure they are on track for graduation within 90 days of enrollment and to assist in resolving any issues. Students who do not meet the minimum SAP requirements will be deemed "off-track" and will be given a 30 day grace period to regain eligibility. A student may file up to three SAP appeals due to (i) illness, death of a relative, (iii) or other special circumstances.

Students are expected to respect both other students and instructors. A student will be asked to leave the class if there is verbal or physical abuse to any student or employee of the Zeta Driving School. Additional grounds for student dismissal include operating a school vehicle while under the influence of alcohol or drugs, bringing any weapons onto the premises, or engaging in any activity which could harm fellow students or instructors. Students dismissed for violating the Standards of Conduct Policy will not be considered for reinstatement.

Sexual misconduct - including harassment, domestic and dating violence, sexual assault, exploitation, and stalking - is prohibited, and Zeta Driving School encourages anyone experiencing sexual misconduct to notify school faculty immediately to ensure proper follow up. If you wish to speak confidentially about an incident of sexual misconduct, please contact administration by email at team@zetacdl.com. Zeta Driving School is obligated to investigate all reports of sexual misconduct and students are required to report incidents of sexual misconduct that come to their attention.

In order to improve the content and usability of school websites and applications, we may automatically collect certain information from you, including: the type and version of your operating system and browser, the date, time, and duration of your visit, your clicks within the application.We also may request and collect information from you when you interact with our websites and applications, such as information you provide when creating an account, submitting an electronic form, participating in a survey, etc.We do not collect personally identifiable information for commercial or marketing purposes, and we do not sell the personally identifiable information we collect. The personally identifiable information we collect is stored in a secure environment.We use and may share the information we collect to make sure our systems are up-to-date and compatible with other systems, and to improve services offered through school applications and websites. We may also use it to fulfill our duties and for other educational purposes, including, but not limited to:Developing new application functionality;Providing notifications, alerts, or event updates;Providing technical notices, updates, security alerts, and administrative messages;Responding to user comments, questions, and requests for customer service;Monitoring and analyzing trends, usage and activities in connection with services;Personalizing and improving services;Complying with any allowable educational purpose, applicable law, regulation, legal process, or governmental request; andConducting statistical analyses for any of the above reasons.Certain laws and regulations govern our ability to share or otherwise disclose information about you that we collect. For example, disclosure and release of personally identifiable information of our current and former students is governed by the Family Educational Rights and Privacy Act and its implementing regulation. Other laws and regulations may apply, depending on the types of information at issue.